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So how do I think the Cisco software download process should work?Ĭisco should stop assigning SmartNet contract numbers and using them as unique identifiers. While not consistent through the years, this functionality has gotten better over time such that I can usually provide this information to TAC even when my troubled device is far away.
Cisco asdm 5.2 download software serial numbers#
Serial numbers are right there in a “show version” or “show module”. What do I, as an engineer, very often have access to from the CLI on my Cisco hardware? The device serial number(s). To couple my CCO ID with a SmartNet contract number as an entitlement test is a broken idea right out of the gate. However, engineers are not usually the ones maintaining SmartNet contracts.
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That post has received a good bit of traffic and many commiserating comments, so let’s open a dialogue on how to fix the situation. Therefore, I’m not suggesting Cisco can or can’t limit who has access to what bits of their property.īut I am saying that Cisco’s doing it wrong, for the reasons I cited in the previous post. Some open-source diehards would disagree with this philosophy on a moral basis, but I believe people & corporations have a right to earn money in whatever legitimate way they see fit. That’s a decision I make and within my control. Software vendors clearly have this same freedom. If someone takes what I write and presents it as their own, that’s plagiarism, a theft of my intellectual property whether I was profiting from that property or not. While I choose to share my content freely most of the time, sometimes I do not. I write, and occasionally, in venues other than Packet Pushers, I get paid for it. Why? I believe in Cisco’s right to make money off of their intellectual property, in the same way that I believe in the right of bloggers to maintain control of the content they write.
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Cisco asdm 5.2 download software for free#
If you only did a cursory read of my rant about Cisco’s recent IOS download policy changes, you might think that I want Cisco to give away their software for free under all circumstances. The hardware is just the incidental platform that allows Cisco’s intellectual property to do the packet manipulation magic you’re really paying for. But what makes the kit do something special? The software. You could argue the point that when you buy a Cisco-branded product, it’s often a piece of hardware that arrives in a sturdy box, surrounded by foam and plastic, and featuring that new kit smell. I think it’s fair to say that Cisco is a software company at heart.